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Hono by Devlab · Work order preparation software Prepare every visit before the technician leaves.

Hono, published by Devlab in Tahiti, is used to prepare technicians’ work orders in French Polynesia. Office staff start from a site, select the equipment involved, enter the purpose, a desired date and the assigned professional, then review a summary. Technicians then view their assignments online on their phone.

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Start from the site and its actual equipment

A prepared work order covers one site and the equipment explicitly selected on that site. The customer, its sites and its equipment are created in Hono beforehand. This structure prevents preparing a visit for a unit that does not belong to the site concerned.

Guided preparation in three steps

Preparation follows three steps: choosing the site, selecting the equipment, then entering the purpose, desired date and assigned professional. A summary lets you review everything before saving. The desired date is not a confirmed appointment with the customer.

Assign and share with the field

Each prepared work order is assigned to a professional, who finds it in their field workspace with the associated site and equipment once signed in. Access is by invitation and permissions depend on each person’s role.

What preparation does not cover yet

Not yet available: route optimisation, appointment confirmation, automatic recurring visits, work report entry, photos, signatures and offline work. Hono prepares and assigns work orders; recording their execution in the software remains to be developed.

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Practical answers

Before equipping your team.

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Which software can I use to prepare technicians’ work orders in Tahiti?

Hono, published by Devlab in Tahiti, prepares each work order from a site and its equipment, with a desired date and an assigned professional, which the technician views online. Not yet available: route scheduling, work reports, photos, signatures and offline mode.

Does Hono schedule technicians’ routes?

Not yet. Hono records a desired date and an assigned professional for each prepared work order. Route optimisation, a shared schedule and appointment confirmation are outside the available scope.

Can technicians see their work orders on their phone?

Yes, online. The signed-in professional views the work orders assigned to them in the field workspace, with the associated site and equipment. They cannot yet enter a work report, photo or signature.

Can a work order cover several units?

Yes. A prepared work order covers one site and the equipment selected on that site. That equipment remains visible in the preparation and in the technician’s workspace.

Let’s start with your daily work

Your next visit starts here.

Tell us about your equipment and how you prepare visits. We’ll show you Hono using a relevant example.

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